Investigating - There is an incident with communication to Mastercard, causing purchase confirmations and reversals to remain pending until communication is reestablished.
Nov 19, 2024 - 13:26 GMT-03:00

About This Site

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API Gateway Operational
90 days ago
100.0 % uptime
Today
API Boleto Operational
90 days ago
99.93 % uptime
Today
API Boleto Payment Operational
90 days ago
99.98 % uptime
Today
API Utility & Tax Payment Operational
90 days ago
99.98 % uptime
Today
API Webhook Operational
90 days ago
100.0 % uptime
Today
API Approval ? Operational
90 days ago
100.0 % uptime
Today
API Corporate Card Partial Outage
90 days ago
99.57 % uptime
Today
API Card Acquiring Operational
90 days ago
100.0 % uptime
Today
API Fixed Income Operational
90 days ago
100.0 % uptime
Today
API Analytics Operational
90 days ago
100.0 % uptime
Today
Pix Operational
90 days ago
99.99 % uptime
Today
API Pix Key Operational
90 days ago
99.99 % uptime
Today
API Transfer Operational
90 days ago
99.99 % uptime
Today
API Invoice Operational
90 days ago
99.99 % uptime
Today
API Deposit Operational
90 days ago
99.99 % uptime
Today
API Brcode Payment Operational
90 days ago
99.99 % uptime
Today
Interfaces Operational
90 days ago
100.0 % uptime
Today
Web Banking Operational
90 days ago
100.0 % uptime
Today
Web Homepage Operational
90 days ago
100.0 % uptime
Today
App iOS Operational
90 days ago
100.0 % uptime
Today
App Android Operational
90 days ago
100.0 % uptime
Today
App VTEX Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024
Resolved - This incident has been resolved.
Nov 19, 15:08 GMT-03:00
Update - A fix was deployed and the status of the payments updated.
Nov 19, 11:19 GMT-03:00
Update - We are continuing to work on a fix for this issue.
Nov 19, 11:16 GMT-03:00
Identified - There is instability in communication with our settlement bank. Boleto cancellations, BoletoPayments, and UtilityPayments requested today are pending, and the resolution status for yesterday's requests is delayed.
Nov 19, 10:24 GMT-03:00
Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.