Monitoring - The Google incident has not been officially resolved yet; however, our services are currently stable and functional. We'll continue to monitor the situation closely until Google officially confirms the issue has been resolved.
Jun 12, 2025 - 18:53 GMT-03:00
Identified - The issue was identified as a global problem in Google Cloud, already reported on their status page.
Jun 12, 2025 - 16:01 GMT-03:00
Investigating - We are currently investigating an infrastructure instability affecting multiple services.
Jun 12, 2025 - 15:00 GMT-03:00

About This Site

Welcome to Stark Bank's status page! Here you check out and subscribe to receive updates from all relevant incidents involving our services. Feel free to take a look at our home page as well to get to know about us.

API Gateway Operational
90 days ago
99.95 % uptime
Today
API Boleto Operational
90 days ago
99.95 % uptime
Today
API Boleto Payment Operational
90 days ago
99.95 % uptime
Today
API Utility & Tax Payment Operational
90 days ago
99.95 % uptime
Today
API Webhook Operational
90 days ago
99.95 % uptime
Today
API Approval ? Operational
90 days ago
99.95 % uptime
Today
API Corporate Card Operational
90 days ago
99.27 % uptime
Today
API Card Acquiring Operational
90 days ago
99.95 % uptime
Today
API Fixed Income Operational
90 days ago
99.95 % uptime
Today
API Analytics Operational
90 days ago
99.95 % uptime
Today
Pix Operational
90 days ago
99.92 % uptime
Today
API Pix Key Operational
90 days ago
99.94 % uptime
Today
API Transfer Operational
90 days ago
99.9 % uptime
Today
API Invoice Operational
90 days ago
99.92 % uptime
Today
API Deposit Operational
90 days ago
99.92 % uptime
Today
API Brcode Payment Operational
90 days ago
99.9 % uptime
Today
Interfaces Operational
90 days ago
99.95 % uptime
Today
Web Banking Operational
90 days ago
99.95 % uptime
Today
Web Homepage Operational
90 days ago
99.95 % uptime
Today
App iOS Operational
90 days ago
99.95 % uptime
Today
App Android Operational
90 days ago
99.95 % uptime
Today
App VTEX Operational
90 days ago
99.95 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 13, 2025

No incidents reported today.

Jun 12, 2025

Unresolved incident: Infrastructure instability.

Jun 11, 2025
Resolved - This incident has been resolved.
Jun 11, 14:20 GMT-03:00
Investigating - There is an instability in the communication with our settlement bank. The resolution status for yesterday’s boleto cancellations, boleto payments, tax payments and utility payments is delayed.
Jun 11, 11:43 GMT-03:00
Jun 10, 2025
Resolved - This incident has been resolved.
Jun 10, 12:08 GMT-03:00
Investigating - There is an instability in the communication with our settlement bank. The resolution status for yesterday’s boleto cancellations, boleto payments, tax payments and utility payments is delayed.
Jun 10, 10:04 GMT-03:00
Jun 9, 2025

No incidents reported.

Jun 8, 2025
Completed - The scheduled maintenance has been completed.
Jun 8, 05:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 02:00 GMT-03:00
Scheduled - Maintenance from our infrastructure provider in our cloud link. During that time, there might be some instability when processing Pix operations.
May 26, 18:41 GMT-03:00
Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025
Resolved - This incident has been resolved.
Jun 3, 11:18 GMT-03:00
Investigating - There is an instability in the communication with our settlement bank. The resolution status for yesterday’s boleto cancellations, boleto payments, tax payments and utility payments is delayed.
Jun 3, 09:55 GMT-03:00
Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025
Resolved - This incident has been resolved.
May 30, 22:04 GMT-03:00
Update - We are continuing to investigate this issue.
There is an instability in processing cash out and now cash in Pix operations.

May 30, 19:40 GMT-03:00
Investigating - There is an instability in processing cash out Pix operations.
May 30, 17:00 GMT-03:00