Investigating - There is an incident with communication to Mastercard, causing purchase confirmations and reversals to remain pending until communication is reestablished.
Nov 19, 2024 - 13:26 GMT-03:00
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API Gateway
Operational
90 days ago
100.0
% uptime
Today
API Boleto
Operational
90 days ago
99.93
% uptime
Today
API Boleto Payment
Operational
90 days ago
99.98
% uptime
Today
API Utility & Tax Payment
Operational
90 days ago
99.98
% uptime
Today
API Webhook
Operational
90 days ago
100.0
% uptime
Today
API Approval
?
Operational
90 days ago
100.0
% uptime
Today
API Corporate Card
Partial Outage
90 days ago
99.57
% uptime
Today
API Card Acquiring
Operational
90 days ago
100.0
% uptime
Today
API Fixed Income
Operational
90 days ago
100.0
% uptime
Today
API Analytics
Operational
90 days ago
100.0
% uptime
Today
Pix
Operational
90 days ago
99.99
% uptime
Today
API Pix Key
Operational
90 days ago
99.99
% uptime
Today
API Transfer
Operational
90 days ago
99.99
% uptime
Today
API Invoice
Operational
90 days ago
99.99
% uptime
Today
API Deposit
Operational
90 days ago
99.99
% uptime
Today
API Brcode Payment
Operational
90 days ago
99.99
% uptime
Today
Interfaces
Operational
90 days ago
100.0
% uptime
Today
Web Banking
Operational
90 days ago
100.0
% uptime
Today
Web Homepage
Operational
90 days ago
100.0
% uptime
Today
App iOS
Operational
90 days ago
100.0
% uptime
Today
App Android
Operational
90 days ago
100.0
% uptime
Today
App VTEX
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Nov 19, 15:08 GMT-03:00
Update -
A fix was deployed and the status of the payments updated.
Nov 19, 11:19 GMT-03:00
Update -
We are continuing to work on a fix for this issue.
Nov 19, 11:16 GMT-03:00
Identified -
There is instability in communication with our settlement bank. Boleto cancellations, BoletoPayments, and UtilityPayments requested today are pending, and the resolution status for yesterday's requests is delayed.
Nov 19, 10:24 GMT-03:00