Instability in the communication with the Central Bank

Incident Report for STARK BANK

Resolved

This incident has been resolved.
Posted Oct 10, 2022 - 18:00 GMT-03:00

Monitoring

The system is restabilizing. Delayed cash-outs will be gradually processed. We will continue to monitor the issue and to investigate its root cause and mitigation.
Posted Oct 10, 2022 - 13:13 GMT-03:00

Investigating

Our link to the Central Bank appears to be unstable. Pix cash-in and cash-out have been affected.
Posted Oct 10, 2022 - 11:30 GMT-03:00
This incident affected: Pix (API Pix Key, API Transfer, API Invoice, API Deposit, API Brcode Payment).
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