Instability in the communication with our Boleto settlement bank

Incident Report for STARK BANK

Resolved

This incident has been resolved.
Posted Jan 14, 2025 - 18:32 GMT-03:00

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 14, 2025 - 18:11 GMT-03:00

Identified

The issue was identified and the team is working on a fix.
Posted Jan 14, 2025 - 14:59 GMT-03:00

Investigating

There has been an instability when registering boletos in our settlement bank.
Posted Jan 14, 2025 - 14:59 GMT-03:00
This incident affected: API Boleto.