Communication error sending outbound requests to the Central Bank system

Incident Report for STARK BANK

Resolved

This incident has been resolved.
Posted Jun 03, 2023 - 00:30 GMT-03:00

Monitoring

We have rebooted the communication with the Central Bank and it has returned the processing speed back to normal. We're monitoring the issue while slowed-down cash-outs go back to normal.
Posted Jun 02, 2023 - 23:52 GMT-03:00

Investigating

Cash-outs may be delayed. We're investigating what has caused this issue.
Posted Jun 02, 2023 - 23:33 GMT-03:00
This incident affected: Pix (API Transfer).
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