Settlement Bank Boleto, BoletoPayment and TaxPayment instability

Incident Report for STARK BANK

Resolved

This incident has been resolved.
Posted Apr 14, 2026 - 14:21 GMT-03:00

Update

The issue has been identified as an instability with our settlement bank.
Posted Apr 14, 2026 - 13:18 GMT-03:00

Identified

There is an instability in the communication with our settlement bank. The resolution status for yesterday’s boleto settlements, boleto payments, tax payments and utility payments is delayed.
Posted Apr 14, 2026 - 12:59 GMT-03:00
This incident affected: API Boleto, API Boleto Payment, and API Utility & Tax Payment.
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